1. ​TERMs AND CONDITIONs

In these Terms and Conditions, defined words are used and referred to below – these words have the following meaning

1.1 “CPA” means the Consumer Protection Act, 68 of 2008 and the Regulations, as amended;

1.2 “Product(s) and services” means the specified goods and/or services described in the offer which are provided by Us in exchange for a valid discount stipulated in the advert;

1.3 “Offer(s)” and “Deals” means a prepaid deal which is subject to these Terms and Conditions, which, if bought by You, allows You to redeem / use it in exchange for services and products based on the terms and conditions of the deal;

1.4 “Terms and Conditions” means these Terms and Conditions;

1.5 “You” means the user of the Website and the buyer of deals;

1.6 “Us” and “We” means AdeTom Tutors (Pty) Ltd trading as AdeTom Tutors (registration number: 2019/257184/07), a private company duly incorporated in accordance with the company laws of the Republic of South Africa;

1.7 “Website” means the Website located at www.adetomtutors.com 

1.8 “Special” means a discretionary discount provided by AdeTom Tutors, usually with a limited validity. Can be a fixed Rand value or percentage.

 

2. INTRODUCTION

2.1    Please read these Terms and Conditions carefully. When applying or activating for the discount with Us, You are required to agree to the Terms and Conditions. These Terms and Conditions are made between You and Us.
2.2    By participating in the promotion, customers agree to abide by the terms and conditions outlined herein.
2.3    You may not buy an offer / deal unless You accept these Terms and Conditions.

 

3.    GENERAL TERMS
3.1    The content contained on this Website may be used by You for your own personal, non-commercial shopping and information purposes only.
3.2    To use the Website and to buy an Offer You must be 18 years old or over.
3.3    These Terms and Conditions are a written contract between You and Us and any other terms do not form part of our contract unless they are made in writing and signed by You and Us.
3.4    If any one or more provisions of these Terms and Conditions should become invalid, illegal or unenforceable in any respect under any law, such provision will be set apart from these Terms and Conditions, and the validity, legality and enforceability of the rest of the provisions will not in any way be affected.
3.5    These Terms and Conditions are governed by the laws of the Republic of South Africa.
3.6    AdeTom Tutors reserves the right to modify or terminate the promotion at any time without prior notice. Any amendments made to the terms and conditions will apply immediately and effectively.

3.7     Special Starts on 12 January 2024 at 4am and Ends on 31 January 20234 at 23h59. Any services booked or purchased within this period are eligible for the discount.

3.8     All lessons are to be conducted online via (Zoom, Skype or Google Meet) or in person.

3.9     The promotion is applicable to both new and existing customers of AdeTom Tutors. 

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4.    ACTIVATING A DISCOUNT
Payments are due upon receipt of a tax invoice with the deducted discounted amount. You can make use of a credit or debit card, Instant Electronic Funds Transfer, Mobicred and other relevant payment options 
 

5.    EXPIRY OF AN OFFER / DEAL
5.1    The expiry date of each offer is stipulated in the email sent to the purchaser
5.2    AdeTom Tutors reserves the right to change the validity of the offer at any time.

 

6.    REFUNDS
6.1    A valid refund request may be submitted to AdeTom Tutors in writing by emailing admin@adetomtutors.com with the subject line “Refunds”. Please note that refunds WILL NOT be processed via telephone or live chat or any other messaging service other than the email address stipulated.
6.2    Refund requests must be sent from the registered email address / purchasers email address, along with the reason for the refund.
6.3    Refund requests must be submitted, in writing, up to 10 working days from date of purchase (unless stated otherwise where deals are non-refundable). Thereafter refunds will not be processed or issued. The onus lies with the purchaser to make use of the deal / discount within the stated validity period.
6.4    Payments made by credit or debit card will only be refunded back to the credit card. In the case of an EFT a cash refund will be repaid to confirmed bank account details as provided by the purchaser in writing.
6.5    AdeTom Tutors does not offer a credit option – valid refunds are paid back to the purchaser via the original payment method or EFT. 
6.6    Requests for refunds, or cancellation of a discount purchase are only actioned on receipt of an email from the registered email address. AdeTom Tutors will not accept verbal cancellations via telephone, voice note or any other non-email based application, nor will it accept written cancellations sent via Live Chat. Email admin@adetomtutors.com with the subject line “Refunds” for all refund requests and cancellations.

6.7    Refunds or Cancellations of discounts made after the promotion period will be subject to the standard cancellation policy outlined in our general Terms of Service.

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7.    ERRORS AND OMISSIONS
We will use reasonable endeavours to correct any errors or omissions as soon as possible after being notified of them. We reserve the right to change, modify, substitute, suspend or remove without notice any Deal, Redemption Code, Item, Services or information on the Site or forming part of the Services.

8.    COUPONS AND DISCOUNTS
8.1    Coupons are issued in AdeTom Tutors sole discretion and we are entitled at any time to correct, cancel or reject a Coupon for any reason (including without limitation where a Coupon has been distributed in an unauthorised manner). Users do not have a right to Coupons, and Coupons cannot be earned. Coupons are issued under specific terms and conditions regulating when and how they may be used.
8.2    As a general rule, and unless specified otherwise on the specific Discount itself:
•    each discount can only be used once;
•    only one discount can be used per individual;
•    only one discount can be used on the website per person per promotion/campaign or as specified for that discount offer;
•    the value of the discount will be set off against the value of the package taken and sent to you via email as an invoice with the deducted amount included post payment
•    Discounts cannot be exchanged or refunded for cash or credit.

 

9.    THE WEBSITE
9.1    You agree not to infect the Website with any computer programming (such as a virus) that may damage, interfere with, delay or intercept any data or information on the Website and You agree to pay for any monetary or other loss we may incur as a result of such infection of the Website by You.
9.2    We cannot guarantee that your use of the Website will always be uninterrupted or that it is free from becoming infected by viruses due to factors beyond our control.
9.3    Your access to the Website may sometimes be restricted due to repairs or maintenance of the Website. We will try to restore your access as soon as We reasonably can.
9.4    We cannot assume any responsibility for lack of functionality which is dependent on your browser or other third party software

 

10.    INTELLECTUAL PROPERTY
10.1    The Website contains copyright and other intellectual property including logos and       other graphics and multimedia works that are our property.
10.2    E-mail addresses, names, telephone numbers and fax numbers on the Website may not be incorporated into any database used for electronic marketing or similar purposes. The presentation of such details is not permission from Us to utilise same.
10.3    You may not, without our prior written consent, use our intellectual property or that of third parties for any purposes whatsoever.
 

11.    FACTORS BEYOND OUR CONTROL
We will not be liable to You for any breach of our obligations under these Terms and Conditions where We are hindered or prevented from carrying out our obligations by any cause outside our reasonable control, including by lightning, fire, flood, extremely severe weather, strike, lock-out, labour dispute, act of God, war, riot, civil commotion, explosion, malicious damage, failure of any telecommunications or computer system, compliance with any law, accident (or by any damage caused by any of such events).

12.    PRIVACY POLICY
12.1    Your private information required for registering an account on the Website will be kept in the strictest confidence by Us and will not be sold or made known to third parties.
12.2    We may electronically collect, store and use your:
•    name and surname;
•    e-mail address;
•    birth date;
•    your city;
•    non-personal browsing habits and click patterns;
•    preferences regarding Offers;
•    IP address.
12.3    This information will only be used to do the following:
•    subject to your consent, to inform You of facts relating to your access and use of the Website;
•    subject to your consent, to inform You about Offers;
12.4    Information detailed above is collected either electronically by using cookies or is provided voluntarily by you. You may determine cookie use independently through your browser settings.
12.5    We may collect, maintain, save, compile and share any information collected from You, subject to the following conditions:
•    We will not disclose your personal information unless you give us your permission thereto or unless required for the purposes of any legal process;
•    We may compile, use and share any information that does not relate to any specific individual;
•    We own and retain all rights to non-personal statistical information collected and compiled by Us;
•    We own and retain all rights to non-personal statistical information collected and compiled by Us online.
12.6    We cannot be held responsible for security breaches occurring on your electronic device (personal computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spy-ware that you may inadvertently have installed on your device.
12.7    We will send you regular communications via email with the hottest deals on fun things to do, see and experience in your city. Subscription to this email is free. Every email will have an ‘unsubscribe’ link to facilitate easy opt-out if you no longer want to receive the emails.
12.8    We review this policy from time to time, to ensure that it reflects how We use your information. The policy which was effective on the date You used the Website will be applicable so please ensure that You are familiar with any changes
12.9    In the event of any material change to this policy, We will announce the change either on the home page of the Website or by email.